Why this Privacy Notice is important to You - 'You', 'Yours'.
This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website or using our services you are accepting and consenting to the practices described in this policy.
UK Data Protection Law.
Throughout this Privacy Notice We will talk about UK Data Protection Law, this predominantly means the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 although to a lesser degree also the Representation of the People Regulations (as amended) 2002, Representation of the People Regulations 2001, the UK Code of Non-Broadcast Advertising, Sales Promotion and Direct Marketing (the CAP code) and the Communications Act 2003.
Who We are - 'We', 'Us', 'Our'.
CCJ Enforcement Group Ltd
Registered In England & Wales
Company Number 11909509
71-75 SHELTON STREET
COVENT GARDEN
LONDON
ENGLAND
WC2H 9JQ
Our ethos.
We want this Privacy Notice to be honest, open and transparent because We know that Your privacy, and the protection of Your Personal Information is important to You. We take every reasonable precaution to ensure compliance with UK Data Protection Law. Further information about Your rights under UK Data Protection Law is available from the Office of the Information Commissioners (ICO) Website. If You wish to find out more please visit: http://www.ico.org.uk/ We do not want to collect or hold any Personal Information about You that You do not wish or intend to give. That is why it is important that You read this Privacy Notice carefully.
What information do You hold about Me?
We collect three categories of Personal Information about You; Identifiable Information, Anonymous Information and Lifestyle Information. 'Identifiable Information' means any information about You from which You can be personally identified, common examples include (but are not limited to); Your name, address, date of birth, telephone numbers, and email addresses. 'Anonymous Information' means information that does not identify You personally but categorises You into certain groups or sectors. Commonly this is demographic information such as; age group, gender, marital status, income and the number of people in Your household. Anonymous Information is useful because it allows Us to build statistical and analytical information about You which means We can better identify products and services that are relevant to You. 'Lifestyle Information' means information about Your way of life and interests. Like anonymous information it does not identify You personally but helps Us understand You better. Together We call this 'Personal Information'.
Where is Your Personal Information held?
The Personal Information We collect will be held by Us on Our database which is owned and controlled by our nominated bureau. The database is held on secure servers based in the United Kingdom. Our nominated bureau use a variety of physical and network security technologies and procedures to help protect Your information from unauthorised access, use, or disclosure. They also operate stringent people processes which means that only a limited number of people in their organisation have access to the information contained in the database. They have established procedures to cope with events that happen that are beyond Our control.
How do We collect Your Personal information?
We collect Personal Information about You in several ways and can include the following:
When You are entering Personal Information onto Our website it is not until You click the submit button that Your Personal Information is transferred to Us. Unfortunately the internet is not a 100% secure medium and We cannot guarantee or accept any liability for any loss or damages in relation to information that You submit that is lost in transit. We also licence Personal Information from other third parties. We call these third parties Data Contributors. Your Personal Information may be collected by Data Contributors if You have submitted information to a website, (for example when requesting a car insurance quotation), completed a telephone survey or lifestyle questionnaire or when buying goods and services from third parties. Regardless of the way Your Personal Information is collected Our Data Contributors warrant to Us that You have consented to Your Personal Information being passed to Us. We call this permission Opt-In. We only ever work with Data Contributors that operate within UK Data Protection Law and are registered with the ICO. You have the right under UK Data Protection Law to Opt-Out of receiving marketing material at any time and more information is shown about this in section 11 and 12 below.
When speaking with our call centre advisors or other members of staff;
When corresponding with us via letter, fax or email;
When filling in forms on our site http://www.ccj-group.org or such other website as may replace it from time to time (“our site”); and
We may collect the following information about you:
Your name; address; contact details such as email address and phone number; date of birth; personal description and photograph; insurance details; financial information; details regarding your health and injury and any other information relevant to your claim. It is important to CCJ Enforcement Group Ltd that our service is accessible to all accident victims. Whilst we always endeavour to obtain consent from the injured party before processing personal data, this is not always possible (e.g. when the accident victim is a child, non-English speaker, elderly/infirm relative). In these cases, it will be necessary to take details from a third party. Where appropriate, we will always ask whether the injured party has consented to the processing of his/her information. This can be evidenced by call recordings and the details of both the caller and injured party will be documented on our IT systems;
Technical information, including the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Provided you have given the necessary consent to your solicitor, we may receive information;
from one of our panel solicitor firms or other person, firm or corporate entity (including insurance providers, medical practitioners, and costs draftsmen) dealing with your case;
from any person, firm or corporate entity relating to your case; and
from other third parties who may help us to process your enquiries
Who do We share Your Personal Information with?
Data, like many other products and services can be sold or licensed. When We licence data to third parties We call them Clients. We work hard to ensure that We only deal with reputable Clients who like Us operate in accordance with UK Data Protection Law. We enforce this through Our contractual relationships with Our Clients in which they undertake to operate in accordance with the UK Data Protection Law and continue to enforce the rights You have. More information about those rights is set out in this Privacy Notice. Where this happens We enforce additional contractual provisions to ensure provide an adequate level of protection as required by UK Data Protection Law. When We are running a specific campaign for a sponsor on Our Website We may also share the information You have submitted with the Sponsor. The Sponsor may then contact You by post, telephone, e-mail or short text message with information about products and services that they think You might be interested in. It is important that You realise that the Sponsor may then also hold Personal Information about You. We therefore recommend that You read the privacy policy on the sponsor Website carefully. You can contact the sponsor at any time if You change Your mind about being contacted by them.
What do We Use Your Personal Information for? A summary.
We Use Your Personal Information to:
Pass on to selected Clients and Sponsors to provide You with other offers and promotions;
Help other companies profile and extend their personal databases;
Provide You with information about the products and services We offer;
Provide You with a more personalised service;
Conduct market research;
Run competitions and promotions;
Help Clients who undertake online marketing to help provide online advertisements that are relevant to You. You may be contacted by post, landline or mobile number, automated telephone message, email or by sending You a SMS or MMS text message.
What if I don't want to receive any more information from You?
You can opt out anytime from Us holding Your Personal Information on Our database by un subscribing. We call this process suppression. This is standard marketing industry practice approved by the ICO and means that just enough information about You is retained to ensure that Your wishes are respected. Suppressing, rather than deleting, Your details has the objective of preventing Your records being reintroduced into Our database in the future. Following suppression of Your details, marketing communications should stop within a maximum period of twenty eight days for electronic communications and two months for postal communications.
What other rights do I have?
Under the Data Protection Act 1998 You have the right to know what Personal Information We hold about You on Our database. If You would like to know more about this process and what We need from You to meet Your request please follow the link here
Our general disclosure to You.
We will hold information about You on Our database until such time as You ask Us to suppress Your information.
Once You have clicked 'submit ' on Our website You consent to Yes Offers Ltd, being able to send You communications via post, landline or mobile number, automated telephone message, email or by sending You a SMS or MMS text message until such times as You exercise Your right to unsubscribe from receiving such communications. We will share information about You with Clients and Sponsors. Information about You may be held and used by Clients and Sponsors on their websites and/or on databases owned and controlled by them.
You consent to Our Clients and Sponsors sending You communication via post, landline or mobile number, automated telephone message, email or by sending You a SMS or MMS text message until such times as You withdraw your consent for sending such communications.
Data Collection Notice.
Here is a list of sectors in which Our Clients operate. Depending on what Personal Information We hold about You Our Clients may contact You by post email, telephone, mobile, SMS and MMS text message for direct marketing.
Astrology | Subscription Services | Charitable Organisations | General Retailers | Mobile Telecommunication | Comparison Websites | Household Goods and Services | Travel and Leisure Pursuits | Competition Sites | Insurance Providers | Electric | Gas | Water and Multi-Utilities | Personal Injury | General Marketing | Financial Providers | Shares Tracing Activities | Fashion and Leisure Goods | Health and Welfare | Food and Drink Producers & Retailers.
Cookies.
Cookies are small pieces of information stored by Your browser on Your computer's hard drive. We Use cookies to allow Us to understand who has seen which pages, to determine how frequently particular pages are visited and to determine the most popular areas of Our Websites. If You wish to disable cookies then You can do so by adjusting Your browser settings although please note that by disabling cookies You may not be able to register with or Use all features of Our website.
Changes to this Privacy Notice.
We will occasionally update this Privacy Notice. We will tell You about these changes by posting a notification at the top of Our website. If the changes We make to the Privacy Notice in any way affects Your rights under UK Data Protection Law, especially in relation to how We collect and hold information about You We will contact You to explain the changes and obtain Your permission to do so.